By accessing or placing an order through Faeb, you agree to be bound by the terms and conditions that govern all use of our website, services, digital products, and communication channels. We encourage every client to read these terms carefully before engaging with our platform, as they ensure fairness, clarity, and transparency throughout the entire collaboration. These terms apply to all interactions with Faeb, including browsing our website, placing an order, receiving project deliverables, and using our associated services or tools. The effective date, business entity information, and official contact email are listed for your reference, and by continuing to use our services, you acknowledge and accept these terms in full.

All orders placed through Faeb are processed with precision and security. Prices displayed on our website exclude applicable taxes unless stated otherwise, and an order is considered confirmed only after successful payment has been received. Once a payment is made, essential project resources such as domain registration, hosting setup, SSL configuration, and development preparation are initiated immediately. These steps are carried out without delay to ensure a smooth project start, and because they involve time-sensitive and non-reversible allocations, Faeb reserves the right to cancel or refuse orders only in cases of suspected fraud, unauthorized transactions, or questionable activity that may pose a risk to our systems or services.

Our service scope encompasses a complete set of features designed to establish a functional and professional online presence. Each website package includes domain registration for the first year unless otherwise specified, hosting setup with SSL installation, and the deployment of the platform required to build your website. This also covers the development of pages as described within the chosen package, essential on-page SEO implementation, integration of a contact form and WhatsApp widget, and the provision of full administrative access once the project is complete. After delivery, handover support is provided to ensure you can operate your website comfortably. Any requests beyond the agreed package—such as additional pages, custom features, advanced design elements, or complex integrations—may require additional service fees. Hosting services provided under Faeb operate under a fair usage policy, and business email accounts include reasonable storage and sending limits to maintain server integrity.

Our delivery timeline typically spans 3-5 business days for landing pages and more for custom website projects, after the order is confirmed and the required content or inputs have been received from the client. This timeframe ensures that our team can design, build, optimize, and configure your website with care and accuracy. Delays caused by missing information, late submissions, or additional requests beyond the original scope are not the responsibility of Faeb, as timely communication and content delivery from the client are essential for a smooth workflow. For more complex requirements—such as payment gateway integration, custom dashboards, appointment systems, product catalog creation, or multilingual sites—extended deliverables may apply. Such adjustments are always communicated clearly during the initial stages of planning to maintain transparency and trust.

All content provided by the client—including text, images, branding elements, and business materials—remains the property of the client. The design, structure, and code produced by Faeb are licensed to the client upon receipt of full payment, giving the client the right to operate, modify, and use the website according to their needs. Faeb may display anonymized screenshots or previews of the completed project in portfolios or marketing materials to demonstrate its work, unless the client requests in writing not to be featured. We value privacy and will always respect your preference in how your project is showcased.

Basic support is included during delivery and the handover phase to ensure that your website functions correctly and that you understand how to manage it. Beyond this period, ongoing edits, maintenance, security updates, or performance improvements are available under Faeb’s maintenance plans or can be requested as paid standalone services. Clients who manage their own websites are responsible for maintaining security, backups, and content updates unless enrolled in a managed service plan where these responsibilities are fully handled by Faeb.

Clients are responsible for ensuring that all website content and online activities comply with legal standards, ethical guidelines, and industry regulations. Faeb does not assume liability for unlawful or harmful activities carried out via client websites, including the misuse of content, unauthorized access, fraudulent practices, or any attempts to circumvent system protections. Clients must refrain from uploading illegal or plagiarized material, sharing administrative credentials publicly, or engaging in reverse engineering or exploitation of Faeb’s systems. Violations may lead to immediate suspension or termination of services, and Faeb may report certain activities to legal authorities when required.

Some elements of your website or service—such as domain registration, hosting servers, analytics platforms, and business email accounts—depend on third-party providers. While Faeb partners with reliable service vendors, we are not responsible for outages, policy changes, data loss, or disruptions occurring on these external platforms. We are also not liable for delays caused by third-party API failures or technical issues that fall outside of our control. Communication from Faeb is conducted through official channels such as email, phone, or WhatsApp for project coordination, billing, alerts, and support. We reserve the right to update these terms at any time without prior notice, and continued use of our services constitutes acceptance of such updates. For assistance or inquiries regarding your rights, service scope, or these terms, you can contact us at [email protected].