At Faeb, we are committed to delivering high-quality, custom-built websites and digital solutions that are carefully crafted around each client’s specific requirements. The moment an order is placed, our production workflow begins immediately. Key resources such as domain registration, hosting setup, design preparation, planning, and development allocation are activated right away to ensure the project moves forward without delay. Because these processes start instantly and involve both technical infrastructure and human effort, they represent real, non-reversible investments made on behalf of the client from the very first stage.

For this reason, Faeb operates under a strict no-refund policy. Once an order has been confirmed and payment has been received, refunds cannot be issued under any circumstances. This applies to all website development packages, domain purchases, hosting plans, and any other service-based digital products we provide. These services rely on immediate resource allocation and often involve irreversible third-party costs, making refunds unfeasible after activation.

However, we also understand that exceptional situations may arise. In rare cases, Faeb may review a refund request at its sole discretion, but only if no technical or human resources have yet been consumed. Clients who believe their situation may qualify must contact us within twenty-four hours of placing their order. After receiving the request, our team will carefully assess the circumstances and provide a response within three working days, ensuring fair consideration while preserving the integrity of our workflow.

Refunds are never issued automatically and cannot be granted for delays caused by client-side factors such as late content submissions, extended response times, or incomplete project inputs. Likewise, once domain registration or hosting setup has been completed, these expenses become non-refundable due to third-party provider policies that cannot be reversed. If you have any questions or require further assistance related to refund considerations, you can reach us directly at [email protected], and our team will be ready to help.