Effective Date: July 2025
Website: https://faeb.in
Business Entity: Faeb
Contact Email: contact@faeb.in
By accessing or placing an order through Faeb, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website or services.
🛒 Orders & Payments:
- All prices are listed in Indian Rupees (₹) and are exclusive of applicable taxes unless otherwise stated.
- Orders are confirmed only after successful payment.
- Faeb reserves the right to cancel any order in cases of suspected fraud or suspicious activity.
- Once an order is confirmed, resources such as domain registration, hosting setup, and development work begin immediately.
⚙️ Service Scope:
- Website packages and digital services include:
- Domain registration (1st year free unless specified otherwise)
- Hosting setup, SSL configuration, and platform installation
- Development of web pages as per the selected package
- Basic on-page SEO, contact form, WhatsApp widget, and admin access
- Project handover and limited post-delivery support (unless extended under a maintenance plan)
- Additional features or customizations outside the selected package may incur extra charges.
- Hosting supports up to 15,000–20,000 monthly page visits with fair usage policy.
- Free business emails include:
- 1 GB storage per email account
- Maximum of 100 outgoing emails per day, per account
🚚 Delivery Timeline:
- Standard delivery: 7–10 business days after order confirmation and receipt of required content.
- Delays caused by missing content, late responses, or additional feature requests are not Faeb’s responsibility.
- Complex projects or feature-heavy websites may require longer timelines, communicated during onboarding.
❌ Refund Policy:
- No refunds are offered once an order is confirmed and payment is received, as service resources are immediately booked and non-recoverable.
- In rare, exceptional cases where no work or resource allocation has begun, a partial or full refund may be considered. Requests must be made within 24 hours of order placement to contact@faeb.in.
🔐 Intellectual Property:
- All content provided by the client (text, images, logos, etc.) remains the client’s property.
- Website design and code created by Faeb are licensed to the client upon full payment.
- Faeb may display anonymized screenshots of completed websites in its portfolio unless the client requests otherwise in writing.
🔧 Website Maintenance & Support:
- Basic technical support is included during the delivery period.
- Ongoing edits, updates, or fixes require a maintenance plan or paid service agreement.
- Clients are responsible for content updates, security, and backups unless covered under a managed service plan.
✅ Uptime Guarantee:
- Hosting includes a 99% uptime guarantee.
- cPanel access is intentionally restricted to maintain server security.
- If hosting-related downtime (not client-side or third-party related) causes significant disruption, Faeb may issue a refund for that billing cycle after proper assessment.
📜 Legal Responsibility & User Obligations:
- Clients are solely responsible for ensuring that their website content and activities comply with applicable laws and regulations.
- Faeb bears no responsibility for any illegal, harmful, fraudulent, or unauthorized activity conducted through client websites.
- Clients must not:
- Upload illegal, harmful, or plagiarized content
- Use websites for fraudulent, malicious, or prohibited purposes
- Share admin credentials publicly or with unauthorized parties
- Attempt to reverse-engineer or exploit Faeb’s systems
- Violation of these obligations may result in immediate service suspension or termination without notice, and clients may be reported to relevant authorities if required by law.
🌐 Third-Party Services:
- Certain services (domains, hosting, analytics, emails) involve third-party providers. Faeb is not liable for:
- Service downtime, performance issues, or policy changes by third parties
- Disputes with registrars, payment gateways, or third-party platforms
- Delays caused by third-party API failures or outages
📬 Contact & Communication:
- Official communication channels include:
- Email: For invoices, alerts, and support updates
- Phone/WhatsApp: For project coordination
- Newsletters: Optional; can be unsubscribed anytime
🔁 Changes to These Terms:
- Faeb reserves the right to modify these Terms & Conditions at any time without prior notice.
- Updated terms will be posted on https://faeb.in, and continued use of Faeb’s services constitutes acceptance of the latest version.
📞 Contact Us:
- Email: contact@faeb.in
- Phone/WhatsApp: +91 79826 76285
- Support: https://faeb.in/support