At Faeb, we value your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, safeguard, and manage your information whenever you visit our website or engage our services. By interacting with Faeb, you acknowledge the practices described in this policy and consent to the handling of your data in accordance with all applicable laws, including the General Data Protection Regulation (GDPR). We strive to maintain complete transparency so you can understand exactly how your information is treated and why it is essential for the smooth delivery of your website and digital services.

We collect a range of personal data to ensure we can deliver our services effectively and provide a seamless user experience. This information includes details that identify you or your business, such as your full name, business name, and usernames, along with your email address, phone number, and billing or shipping information required for communication and invoicing. We also process technical information including your IP address, browser type, device details, and operating system so that we can maintain the performance and security of our website. When payments are made, our system securely passes the necessary transaction details to trusted third-party payment gateways, and we store a record of invoices and purchase history for proper bookkeeping. As you browse, we collect usage information to understand which pages you visit, where you navigate from, and how you interact with our content. Any emails, WhatsApp messages, or form submissions you send to us are kept as part of your communication history so we can respond efficiently and support your project needs.

We use your information to manage the full lifecycle of your website order, from processing payments and generating invoices to registering domains, configuring hosting, and delivering the completed website. Your data allows us to communicate with you effectively, answer questions, coordinate project requirements, and keep you updated throughout development. It also helps us resolve issues, provide support, and send essential notifications about changes or updates related to your project. Internally, this information is used to improve our website, enhance your experience, and ensure legal and tax compliance. We do not sell, trade, or share your personal information with advertisers or marketers under any circumstances.

To deliver our services smoothly, we partner with trusted third-party providers who assist in essential operations such as payment processing, domain registration, hosting management, analytics tracking, and business email services. These partners include companies like Razorpay, PayPal, Hostinger, Namecheap, Zoho, and Google Analytics. Each partner receives only the minimum necessary information required to perform their function and is contractually obligated to handle your data securely, confidentially, and in compliance with GDPR and other applicable data protection laws. Your information is never shared with any external service that does not meet rigorous security and privacy standards.

We retain your personal data only for as long as your account or website remains active, ensuring uninterrupted service and smooth project management. In some cases, certain data may be stored longer where required for legal, tax, or regulatory compliance. Under GDPR, you may request deletion of your data at any time, and we will evaluate and honor such requests as long as they do not conflict with ongoing obligations such as financial reporting requirements. Our goal is to balance data minimization with compliance and operational continuity.

To protect your information, we apply multiple layers of security across our systems. All data transfers are encrypted using SSL technology, ensuring that information shared through our website remains private. Our servers operate within secure and monitored environments protected by advanced firewalls and strict authentication controls. Internal access is limited only to authorized team members who require the information to perform their duties, and we implement strong password policies and two-factor authentication wherever possible to prevent unauthorized access.

By using our services, you acknowledge and consent that your information may be processed in India or other jurisdictions where our service partners operate. We ensure all international data transfers are done with appropriate safeguards, contractual protections, and in compliance with GDPR and global data protection standards. You remain in control of your personal data at all times. Under GDPR, you may access the information we hold about you, request corrections, restrict certain types of processing, object to data usage, withdraw previously granted consent, or request a machine-readable copy of your data. You may also invoke the right to be forgotten, and we will delete your data unless retention is legally required. All such requests can be made by contacting us at [email protected].

We do not knowingly collect or process personal information belonging to individuals under the age of sixteen. If you believe that a minor has submitted personal data to us, please contact us immediately so that we can remove the information and comply with relevant child data protection regulations. When interacting with Faeb AI, none of your inputs are stored on our servers; all prompts are processed locally in your browser, and data is destroyed automatically once the session ends. This ensures full privacy and prevents retention of your conversations or queries.

This Privacy Policy may be updated periodically to reflect changes in legal requirements, technological advances, or operational adjustments. The latest version will always be accessible on our website, along with the updated effective date. If you have questions, need clarification, or wish to submit a data-related request or complaint, you may reach us at [email protected], and our team will be happy to assist you.